Viking Cruises Travel Insurance – Company Review

Viking Cruises Travel Insurance

5.7

INSURANCE PARTNER

8.0/10

COVERAGE OPTIONS

6.0/10

PRICE

3.0/10

Strengths

  • Strong Insurance Partner
  • Good Medical Cover
  • Cancel for Any Reason

Weaknesses

  • Incredibly Expensive

Viking Cruises Travel Insurance is well constructed, but incredibly expensive. There is little doubt that a Viking Cruises customer should be able to find cheaper travel insurance by shopping around, and enjoy even stronger levels of protection.

That said, the Viking Cruises Travel Insurance product is a good one. Viking Cruises have provided a strong set of benefits, and are supported by one of the leading Travel Insurance Carriers in the USA. But, stronger policies are available in the wider market, at half the price.

Viking-River-Cruises-Travel-Insurance | AardvarkCompare.com

In our Viking Cruises Travel Insurance Review we will highlight the different cover that is provided, versus our opinion of an ideal set of Trip Insurance Protection benefits. We will provide an overview of how expensive Viking Cruises Travel Insurance is, versus the wider market.

Finally, we will provide some indication of alternative plans that should be considered by a traveler seeking both strong trip insurance protection, and good value for money.

  • Viking Cruise Travel Insurance Overview
  • Cancellation Protection – Basic & Work
  • Cancel for Any Reason
  • Medical Cover
  • Medical Evacuation Cover
  • Pre-Existing Medical Condition Waiver
  • Pricing
  • Alternatives to Viking Cruise Travel Insurance

Viking Cruises Travel Insurance Overview

Viking Cruises routinely wins prizes as the leading river cruise line, worldwide. Travelers get to explore through Europe, Asia and North Africa.

Viking Cruises Travel Insurance is not available to buy through the Viking website. Indeed, cruises themselves cannot be bought directly. It is necessary to liaise with a Viking Cruises sales agent for cruise pricing and to buy Viking Cruises Travel Insurance. Most cruise companies do not work this way, and whilst we would prefer to see a final price on-screen, we do appreciate the human touch.

Viking Cruises have handed their Travel Insurance business to TripMate, a Travel Insurance Protection administrator, owned by Arthur J Gallagher & Co. TripMate, in turn, relies upon Arch Insurance Company. Sorry that this is a little convoluted. As it happens, Arch Insurance has its own set of Travel Insurance Policies, available for sale to the wider public, under the RoamRight brand. We work with RoamRight, and so are very comfortable with the underlying strength of the Travel Insurance provided. That said, it does seem that there are a large number of companies between the customer and the ultimate insurer, which we are less happy with.

Viking Cruise Travel Cancellation Protection

Many of us book our cruises a long way ahead, sometimes over a year in advance. It makes perfect sense to ensure that there is strong cancellation cover in place.

Viking Cruises Travel Insurance does a great job in the provision of Basic Cancellation cover, as well as Cancel for Work Reasons Travel Protection.

This is not the case with every policy we review, so good job, Viking Cruises.

Basic Cancellation Cover – Viking Cruises Trip Insurance

In the event that you or a family member falls ill prior to your trip, you may cancel for a full refund.

Here is the policy language:

A covered Sickness, Injury or death of You, Your Family Member, or Your Traveling Companion which occurs before departure on Your trip.

The Sickness or Injury must occur before departure on Your trip and must require examination and treatment by a Physician at the time of cancellation.

The treating Physician must certify that You are not able to participate on the trip due to medical restrictions.

This language is standard.

You also have full cover for things like a traffic accident en route to start your trip, causing you to miss the vacation. Or loss of a passport or visa.

Cancel for Work Reasons Travel Insurance

For those of us who work for a company, we are reliant upon the company giving us approval for vacation prior to booking a trip. Sadly, from time to time, we are either permanently transferred, laid off, or our vacation is cancelled by the company. Strong Cancel for Work Reasons Travel Insurance would compensate us, with a 100% refund in this eventuality.

Viking Cruises Travel Insurance provides exactly this level of work-related trip cancellation protection. Moreover, it is necessary to have worked for only one year in order to benefit from the work-termination protection. This is a very strong protection. We see this with plans from companies like iTI and Travel Insured International, and are delighted that Viking Cruises offers similar protection.

Cancel for Any Reason Travel Insurance

Viking Cruises Travel Insurance, in keeping with all the other Cruise Travel Insurance plans that we have reviewed, offers an unusual Cancel for Any Reason Travel Insurance benefit.

Viking Cruises calls this their Enhanced Cancel for Any Reason Penalty Waiver.

Normally if you cancel your Viking Cruise, you will be subject to the following cancellation provision:

Upon Cancellation, the following charges will apply:
(Broken out by days before departure)

  • 121 days or more is $100 per person
  • 120-90 days is 15% of full fare
  • 89-60 days is 35% of full fare
  • 59-30 days is 50% of full fare
  • 29-0 days is 100% of full fare

However, if you have bought Viking Cruises Travel Insurance, you have an Enhanced Cancel for Any Reason Penalty Waiver, that is paid in the form of a Travel Voucher.

Viking Cruises Travel Insurance Cancel for Any Reason Penalty Waiver Details

When You purchase this Travel Protection Plan within 14 days of Your initial deposit/payment for Your trip, You also receive the Viking Cruises Enhanced Cancel For Any Reason Penalty Waiver that allows You to cancel Your Viking Cruises Travel Arrangements before Your scheduled departure for any reason.

Under this Enhanced Cancel For Any Reason Penalty Waiver, Your cancellation fees will be refunded in Viking Cruises Travel Vouchers (valid for travel within 12 months of the date of issue, but no later than 15 months from the date Your trip was canceled), with the balance of the refund made, if applicable, either in cash or credit card credit.

Please Note: The Viking Cruises Enhanced Cancel For Any Reason Penalty Waiver does not cover fees associated with air or other travel arrangements not provided by Viking Cruises.

Any amount payable under this Enhanced Cancel For Any Reason Penalty Waiver will be reduced by the amount of any Trip Cancellation amounts paid or payable under the Cancellation Penalty Waiver of this Plan or under any other travel insurance or travel protection plan providing Trip Cancellation benefits.

Note that this is just a travel credit rather than a return of cash. Also, note that the travel credit is only valid for a maximum of 15 months.
Finally, note that the travel insurance quote is not covering any other travel arrangements that you have organized yourself.

Viking Cruises Travel Medical Insurance

We have been scathing at times about the level of Travel Medical Insurance that is offered by cruise lines in the USA. We find it incredible that such low levels of cover are provided when the potential costs are so high. People get sick and injured when traveling overseas, and a cruise is no different. The ship will continue without a seriously ill passenger, so it is essential that robust medical cover is in place.

Our consistent advice has been to ensure that there is at least $100k of Travel Medical Insurance in any Cruise Travel Insurance.

No cruise company offers this in their insurance. Ever.
Except Viking Cruises Trip Insurance, which does.
That’s amazing!
It is the only Cruise Line that we have reviewed that offers the type of robust medical cover that we think critical for a traveler.

Medical Evacuation Cover

Sometimes an injury or sickness is so severe that a Medical Evacuation is necessary. Events such as this are rare, thank goodness. But when they do occur, they can be incredibly expensive.
Think helicopters from a ship, or private jet with an on-board medical team, and it is clear that Medical Evacuations are not something that anyone would wish to pay for themselves.

Again, we have offered consistent advice over the years – $100k is the minimum Travel Medical Evacuation Cover that we want to see. That is sufficient if traveling within a few hours of a major, advanced, city. Those who travel to more remote areas of the world are advised to take $250k of MedEvac cover.

In our reviews of other cruise lines operating out of the USA we have seen consistently poor medical evacuation coverage.

Yet again, Viking Cruises Travel Insurance exceeds that of all of its peers.
It, alone amongst the cruise lines we have reviewed, offers $100k of Travel Medical Evacuation cover.

So, strong medical cover, and strong medical evacuation cover from Viking Cruises. Excellent!

Viking Cruises Pre-Existing Medical Condition Exclusion

Viking Cruises Travel Insurance offers strong cover for those with a Pre-Existing Medical Condition. It is similar in depth and support to the iTI Travel SE and TII Worldwide Trip Protector plans that we offer. These are industry-leading levels of protection, so, yet again, kudos to Viking Cruises Trip Insurance.

Let’s run through the basics of a Pre-Existing Medical Condition, and how Viking Cruises offers protection to its guests.

What is a Pre-Existing Medical Condition?

A Pre-Existing Medical Condition is:

An illness, disease, or other condition during the 60 day period immediately prior to the Effective Date of Your coverage for which You or Your Traveling Companion, Business Partner or Family Member scheduled or booked to travel with You:

1) received or received a recommendation for a test, examination, or medical treatment; or

2) took or received a prescription for drugs or medicine.

Note that the concern is only in the 60 days prior to booking your trip insurance policy. Anything that happened before this is irrelevant. As far as the Travel Insurance Carrier is concerned, anything that happened before the 60 days, and is stable, is fine, and will be covered.

Stable Medical Conditions are Covered

Pre-Existing Condition Exclusion does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 60 day period before Your coverage is effective under this plan.

So, most of us don’t have what a Travel Insurance Carrier would refer to as a Pre-Existing Condition. We may have medical problems, but if they are long-standing with no change in treatment, we are fine, we are covered.

What matters is the period of time that a Travel Insurance Carrier wishes to ‘Look Back’ in order to determine if your condition is new or changed, or you changed medication. The longer in time that the Carrier ‘Looks Back’ the greater the chance that you will have a ‘new’ medical condition that will be excluded from cover.

So, the shorter the Look-Back period, the better for the Trip Insurance customer. The best we ever see is 60 days. And that is exactly what Viking Cruises Travel Insurance provides to its customers – a 60-day Look-Back. Yet, again, this is excellent protection from Viking Cruises Trip Insurance.

Waiver of Pre-Existing Medical Condition Exclusion

Despite the fact that most of us will not have a medical condition, as far as the travel insurance carrier is concerned, some of us will have.

Ordinarily, this pre-existing medical condition would be excluded from cover. Clearly, it would be much better for us as travelers if we could somehow get our medical condition included back into cover.

What we need is a waiver.

Here is how it works with Viking Cruises Trip Insurance:

Viking Cruises Waiver of the Pre-Existing Condition Exclusion

The exclusion for Pre-Existing Condition will be waived provided:

  • Your payment for this plan is received within the Time Sensitive Period;
  • The booking for the Trip is Your first and only booking for this travel period and destination; and
  • You are not disabled from travel at the time You make Your payment for this plan.

“Time Sensitive Period” means within 14 days of the date Your initial deposit/payment for Your Trip is received.

This is a reasonable set of criteria from Viking Cruises. Note the time window – you have only 14 days from when you first make your initial trip payment to get your travel insurance in place and be awarded a Medical Waiver.

The Time-Sensitive Period we typically see at AardvarkCompare is 20 days, so for once, Viking Cruises Travel Insurance is a little less than ideal.

Viking Cruises Trip Insurance – Pricing

We looked into a wonderful cruise called Waterways of the Tsars. Our trip price, for two travelers aged 46 and 41, was $5,799 each, so a total of $11,598.

Viking Cruises Travel Insurance was quoted at $619 per person, so a total of $1,238.

Viking Cruises Travel Insurance – Alternatives

To compare, we really need to find Travel Insurance options that incorporate the following:

  • Strong Medical Cover – at least $100k
  • Strong Evac Cover – at least $100k
  • Strong Cancellation Cover – ideally with Cancel for Any Reason
  • Medical Waiver – 60-day Look-Back, Time-Sensitive Period at least 14 days

And, we would like to see a price less than $1,238.

AardvarkCompare is the world’s leading Travel Insurance Marketplace. We work with the leading Travel Insurance Carriers in the USA.
Our prices for cover are not marked up – they are identical to those offered by the carriers if you went to each and every one of them.
All we do is bring them to you so that you can compare.

Let’s take a look at two plans that compete against Viking Cruises Travel Insurance.

Viking-Cruises-Travel-Insurance-Aardvark-Cancel-for-Any-Reason-Options | AardvarkCompare.com

The Travel Insured International Worldwide Trip Protector Plus, and the iTravelInsured Travel LX are industry-leading. They both offer superlative levels of cover.

Note that despite having levels of protection that far exceed the plan offered by Viking Cruises, they are approximately half the price.

iTravelInsured LX – Cancel for Any Reason Trip Insurance

A clear winner in this case is the iTI Travel LX.

Viking-Cruises-Travel-Insurance-iTI-LX | AardvarkCompare.com

Priced at $714 versus $1,238 from Viking Cruises Trip Insurance, the cover levels on the iTI Travel LX Plan are clearly superior.

Standard Cancellation Benefit

  • Covered Cancellation: 100% refund
  • Job Termination: 100% refund

Medical Benefits

  • Medical Cover: Primary
  • Hospital of Choice: Yes
  • Medical Sickness: $500,000
  • Medical Evacuation: $1,000,000
  • Free Look Period: 10 days

Extra Cancellation Benefit

  • Cancel for Work Reason: 100% refund
  • Cancel for Any Reason: 75% refund
  • Time-Sensitive Period: 20 days

Pre-Existing Condition Benefit

  • Look-Back Period: 60 days
  • Waiver of Look-Back: Yes
  • Time-Sensitive Period: 20 days
  • A.M. Best rating: A

Medical cover is five times that of Viking Cruises.
Evacuation cover is 10 times as much.

Time-Sensitive period is 20 days, giving an extra six days to get the policy in place.

Cancel for Any Reason benefit is for 75% of Trip Cost, and is paid in cash.

Conclusion

We think that Viking Cruises Travel Insurance is one of the best sold by a cruise line. But, it is wildly expensive compared to policies available in the wider Travel Insurance market, which will have better cover than Viking.

Stronger cover is available, at around half the price, simply by running a quick comparison.

Take the time to shop around for your Travel Insurance next time you plan a Viking Cruise. We would be delighted to help.

Safe travels.

Recent AardvarkCompare Travel Insurance Customer Reviews

TP1|AardvarkCompare.com

TP3 | AardvarkCompare.com

I Panicked When I Discovered
I panicked when I discovered the Travel Insurance I had through Expedia had expired when I changed my flight reservation.
When I went to renew I was told I couldn’t.
I discovered Aardvark on my AARP site and I was excited I could purchase an even better travel plan with cover starting with my trip departure, at a cost I could afford.
I was confused with the initial site and Mr. Breeze reached out to me for clarification.
He explained the policy more thoroughly and addressed all my concerns, can’t get any better than that!
Thank You Aardvark and thank you Jonathan for your assistance.
I can go on my trip now knowing I’ll be covered for medical emergencies and then some. 
Barbara

 

TP6 - AardvarkCompare Review | AardvarkCompare.com

Good Choices, Well Explained
I liked the way insurance was explained. I had read an article your company had written explaining Expedia trip cover versus other choices.
I used this advice to make the best choice for me and my traveling companions. That choice was to take a policy that provided much better medical and evacuation primary care.
Your site allowed comparisons, and I think I got the best value for my money. I don’t like constant follow up emails, though. You could back off a bit!!
Louise

 

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